An auto dealership might seem like a strange place for you to use credit card processing, but interestingly enough, processing credit cards can dramatically improve your customer experience. This is a trend that can be particularly true for auto dealers, because using credit cards is relatively new, even though the technology has been around for years.
There are plenty of ways that you can implement customer-friendly credit card processing at your business, but one of the first things that you should do is add credit card processing to your service center. Your service center is a regular place for customers to make relatively small-dollar purchases, whether that’s a part or cleaning accessory that they need, or when they’re paying for work to be done on their car.
Accepting credit cards at the maintenance level makes the process quicker and easier, and using a Clover POS system will allow you to not only process credit cards but to also to more easily track your inventory and report on transactions in real time. This type of real-time monitoring is only possible when using a digital point of sale solution, and products like the Clover can be easily integrated with other credit card processing solutions as well.
One key area where you can integrate credit card processing for service work and more broadly is online. If you use an online appointment system, for example, you can set up online merchant services that allow customers to quickly book an appointment and to prepay for the service that they are getting. This allows you to speed up the drop-off and pick-up process dramatically, and if there is any additional work needed, it’s easy to have that paid for on pickup.
If you’re interested in setting up credit card processing for your dealership, but you aren’t sure how to get started or what merchant services equipment to choose, then Leaders Merchant Services is here to help you. You can learn more about our service by getting in touch with us today, or you can sign up for an account now by clicking on the link above.