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I wanted to take a few minutes of your time to say "THANK YOU" for
all the help, information and assistance you provided me with signing
up for my merchant account. I especially appreciate the information
and advice you have provided, and the explanations you have shared
with me. Your assistance has been invaluable to me during this
process. I would recommend your service to anyone and everyone that I
run into that is looking to set up a merchant account. I appreciate
the excellent service you have provided to me. Again, I thank you
so very much for getting my business on its way to accepting credit
cards. - Michael, New York, NY.
I just want to take a moment to thank you for the recent assistance
you provided helping me establish credit card processing for my
business. You made the procedure smooth, effortless, and easy to
understand. I received my terminal within a few days just as you
indicated, and was immediately contacted by the training staff who
answered my questions regarding the operation of the terminal. Thank
you again for all the time and assistance you provided helping me
with the application process and getting me set up and established.
I am very pleased with your service, and plan to recommend you and
Leaders to business acquaintances here in Seward. - Steve,
Seward, Alaska
Thank you so much for taking the time to help me with every step of
the process and answer every question. I appreciate your ability to
differentiate what plan would work best for my business and recommend
the best program possible based upon my needs. I also found the
process enjoyable and you put me at ease. Thank you for taking
interest in me and what I do, and for relating in such a personable
way. That is a rarity these days, especially with over the phone
customer service. I'm now looking forward to starting this program with
Leaders...thanks again for your professional and personable
assistance! - Emilee, Annapolis, MD
Thank you so much for your professional and patient help last week in
setting up so we can accept
Visa/MasterCard. It is rare that a disembodied voice at the end of a telephone can
actually assist customers without causing said customers migraines! Your fine work is deeply appreciated. God bless you in every way.
- Michael,
Rockford, IL
Just a note to tell you I am pleased with how things worked out with
my two new merchant accounts. I am very impressed with you
persistence and willingness to work with the competition to get my
business. I feel you are sincere about being there for me when I need help
after the sale was made. I plan on recommending your service to
others who attend my seminars, and buy my books and coaching
programs. Good luck and keep up the good work! Feel free to use me as a
referral in the future.Be encouraged! -Dr. Benny, Miami, FL
Extremely helpful. I had pointed and direct questions as to
any 'fine print' issue for the costs of my little business, and he
calmly seemed to know the answer to each immediately. I left with the feeling that the rates were competitive and the
service top notch, and thus far it seems that my impression of your
firm was spot-on! The URL where payments
are entered works well, and I hope in the next months I will update
our site to have API cart functionality which can be 'passed along'
to processing via PayPal, Google Checkout, or Merchant Services, as
the customer prefers. Kudos great job explaining your service
terms. - Jarrod, Jacksonville, FL
The equipment for my new account arrived today and I must say that everything has been easy as pie working with you. The first thing that worked well for me was that you were very fast on getting the paper work to me and the contract and terms were terrific I have attempted on at least 5 occasions over the years to change our credit card provider, and the experience and confusion was enough to turn me off and continue with my "old one" However, you made the entire process easy from signing up, to receiving the equipment. Thanks for all you help. R. T., M.D., Chula Vista, CA
I would like to thank Leaders and their excellent customers care services. I have had the pleasure of working with one of Leaders most qualified representatives who totally cares about the quality of service he presents to Leaders customers and potential prospects. He offered the best services he could according to my qualifications, he was also patient and kept in contact with me frequently. Once my application was FINALLY received the process was actually pretty quick. This was one representative that I have had the pleasure of working with. I hope that in the future all my customer representatives at Leaders or anywhere else will provide the same amount of excellent quality as this Sales Representatives. In life you run across millions of workers who work for companies just to receive a paycheck and provide little or no quality of service. Then you have those like this Representative who care about his reputation and the quality of services he provide, not only for his clients but for his company also. V, Milwaukee, WI
My Sales Representative was right on top when it comes to customer service. She got me hooked up in a speedy time manner and made sure all my questions and needs where meet and she also followed up with a phone call to make sure everything was up and running. I want to thank her very much for her time and efforts. Keep up the good work. THANKS!!!!!! F. H., Beckley, WV
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